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Tools for the PT: Maximizing Profits by Creating Efficiencies
October 15, 2009
CDs of this event are coming soon. Check here for updates.
Expert Speakers
Lynn Steffes, PT, is president/consultant of Steffes &
Associates, a rehabilitation consulting service based in Wisconsin. She
provides consulting services to rehab providers nation-wide. Lynn is a
1981 graduate of Northwestern University. She is Network Administrator
for a group of 50+ private practice clinics where her primary
responsibilities include marketing, payer and provider relations and
contract management. She currently serves as the state-wide
Reimbursement Specialist for the Wisconsin Physical Therapy Association.
In addition to her work as a consultant, Lynn works as an adjunct
faculty member in the physical therapy program at the University of
Wisconsin, LaCrosse Physical Therapy Program, teaching professional
referral relations, marketing and peer review. Lynn has addressed
private practices, hospital systems, professional associations and
therapy networks in forty states regarding Business Aspects of Physical
Therapy. Lynn is active in her profession as a member of the American
Physical Therapy Association (APTA) and the Private Practice Section of
APTA. She chairs the PPS Task Force for Educational Outreach, is a
member of the Impact Editorial Board & the PPS Educational
Institute. She is also active in the Wisconsin Chapter of APTA - serving
as the Chapter's Reimbursement Specialist, and on the WI Medicaid
Committee.
Carmen Elliott, MS, is an associate director with the Payment
Policy & Advocacy Department of the American Physical Therapy
Association. Her primary responsibilities at APTA include communication
with members about reimbursement issues, including physical therapy
coverage, payment, coding, managed care contracting, workers
compensation and auto liability coverage. She also assists in
coordination of activities between the Component Reimbursement Chairs
and the Payment Policy Department.
Prior to joining APTA in September 2006, Carmen was a practice
administrator for a large physical therapy practice in Southern
Maryland, in which she oversaw the daily operations of 5 outpatient PT
clinics. She also worked as a Network Development Specialist for a
Managed Care Organization in which she was in charge of developing a
provider network and contracting with providers in the Southern Maryland
region.
Carmen received her BS degree in biology from Bowie State University,
Bowie, MD and a MS degree in health care management from Marymount
University, Arlington, VA.
Original Audio Conference Description:
The trend toward higher out-of-pocket health care costs and the nation's
ongoing recession has intensified efforts to improve operating
performance of physical therapy practices. Physical therapists often
underestimate the financial impact of an efficient revenue cycle
management process. An efficient revenue cycle process will
significantly reduce the physical therapist practice's administrative
cost, including time-consuming administrative efforts such as
investigating and appealing claims that payers have denied. This audio
conference will help you to take a closer look at internal processes and
ensure best practices within your facility to help maximize
efficiencies.
Consultant Lynn Steffes and Carmen Elliott of APTA's Payment Policy
& Advocacy Department will tell you what you need to know about the
processes involved in creating efficiencies in your revenue cycle
management process. They will also discuss strategies in
point-of-service collections, dealing with third-party payers, and other
top issues dealing with revenue cycle management. During the Q & A
session following the presentation you may ask questions directly to the
experts.
Upon completion of the audio conference, you will be able to:
- Identify the processes involved in revenue cycle management in your
offices.
- Develop effective strategies in increasing up-front cash
collections.
- Optimize management of the accounts receivable process.
- Develop tools that help maximize efficiencies in overall operational
performance by office staff.
- Identify and strategize on areas that may negatively impact revenue
cycle management and cash flow.
- Maximize opportunities in dealing with third-party payers.
Continuing Education Units: Each registered participant will
receive a Certificate of Attendance to earn .2 CEU or 2 contact hours
after successful completion of a test with a score of 70% or better.
[Last updated: 10/15/09 | Contact: advocacy@apta.org]
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