Due to the confidential nature of a disciplinary matter, before sending any materials to a state agency, please review the state's Web site or contact the state agency to obtain the proper procedure for filing a complaint.
Please note that several states do not handle fee or billing disputes (amount charged for services, overcharges, etc.). Check with the state Web site to confirm.
ALABAMA
Alabama Board of Physical Therapy
100 North Union Street, Suite 724
Montgomery, AL 36130-5040
334/242-4064
Fax: 334/242-3288
Web site: http://www.pt.alabama.gov/complaints.htm
ALASKA
State Physical Therapy and Occupational Therapy Board Division of Corporations, Business and Professional Licensing
PO Box 110806
Juneau, AK
907/465-2580
Fax: 907/465-2974
E-mail: investigations@commerce.state.ak.us
Web site: http://www.commerce.state.ak.us/occ/pphy.htm
ARIZONA
Arizona State Board of Physical Therapy
4205 North 7th Avenue
Suite 208
Phoenix, AZ 85013
602/274-0236 or 602/542-3095
E-mail: complaints@ptboard.state.az.us
Web site: http://www.ptboard.state.az.us/public/ptays/faq.asp
ARKANSAS
Arkansas State Board of Physical Therapy
9 Shackleford Plaza, Suite 3
Little Rock AR 72211
501/228-7100
Fax: 501/228-0294
E-mail: arptb@sbcglobal.net
Web site: http://www.arptb.org/complaints/index.html
CALIFORNIA
Physical Therapy Board of California Consumer Protection Services Program
1418 Howe Avenue
Suite 16
Sacramento, CA 92825-3204
916/561-8200
Fax: 916/263-2560
E-mail: cps@dca.ca.gov
Web site: http://www.ptbc.ca.gov/consumers/complaint_info.shtml
COLORADO
Colorado Physical Therapy Licensure
1560 Broadway, Suite 1350
Denver, CO 80202-5146
303/894-2440 or 303/894-7429
Fax: 303/894-7764
E-mail: PT@dora.state.co.us
Web site: http://www.dora.state.co.us/reg_investigations/file_complaint.htm
CONNECTICUT
Practitioner Licensing and Investigations Section Connecticut Department of Public Health
410 Capitol Avenue, MS #12 INV
PO Box 340308
Hartford, CT 06134-0308
860/509-7552
Fax: 860/509-7535
E-mail: oplc.dph@po.state.ct.us
Web site: http://www.dph.state.ct.us/hcquality/complts/complts.HTM
DELAWARE
Division of Professional Regulation Investigative Administrator
Cannon Building
Suite 203
861 Silver Lake Boulevard
Dover, DE 19904-2467
302/744-4509
Fax: 302/739-2711
Web site: http://dpr.delaware.gov/boards/investigativeunit/filecomplaint.shtml
DISTRICT OF COLUMBIA
Health Professional Licensing Administration
District of Columbia Board of Physical Therapy
717 14th Street, NW
Suite 600
Washington, DC 20005
202/724-4900 or 202/724-8800
Fax: 202/724-8471
Web site: http://hpla.doh.dc.gov/hpla/cwp/view,a,1194,q,488127,hplaNav,|30663|.asp
FLORIDA
Florida Department of Health Consumer Services Unit
4052 Bald Cypress Way, Bin C75
Tallahassee, FL 32399-3275
888/419-3456 or 850/245-4339
Web site: http://www.doh.state.fl.us/mqa/enforcement/enforce_csu.html
GEORGIA
Georgia State Board of Physical Therapy
237 Coliseum Drive
Macon, GA 31217-3858
478/207-1300
Fax: 478/207-1363
Web site: http://sos.georgia.gov/plb/complaint_process.htm
HAWAII
State of Hawaii
Regulated Industries Complaints Office
Department of Commerce and Consumer Affairs
Leiopapa AKamehameha Building
235 South Beretania Street, Ninth Floor
Honolulu, HI 96813
808/586-2653
Fax: 808/586-2670
Web site: http://www.hawaii.gov/dcca/areas/rico/forms
IDAHO
State of Idaho
Bureau of Occupational Licenses
Owyhee Plaza
1109 Main Street, Suite 220
Boise, ID 83702-5642
208/334-3233
Fax: 208/334-3406
E-mail: inv@ibol.idaho.gov
Web site: http://ibol.idaho.gov/IBOL/AgencyAdditional.aspx?Agency=427&AgencyLinkID=60
ILLINOIS
Department of Financial and Professional Regulation
Division of Professional Regulation
State of Illinois
Complaint Intake Unit
100 West Randolph Street, Suite 9-300
Chicago, IL 60601
312/814-6910
Web site: http://www.idfpr.com/profs/info/pt.asp
INDIANA
Attorney General Steve Carter
Consumer Protection Division
Government Center South, 5th Floor
302 West Washington Street
Indianapolis, IN 46204
317/232-6330
Fax: 317/233-4393
Web site: http://www.in.gov/pla/bandc/ptc/index.html
Web site: http://www.indianaconsumer.com/consumer_complaint.asp
IOWA
Board of Physical & Occupational Therapy Examiners
Professional Licensure Division
Department of Public Health
Lucas State Office
Des Moines, IA 50319-0075
515/281-7689
Fax: 515/281-3121
Web site: http://www.idph.state.ia.us/licensure/laws.asp?board=pot
KANSAS
Kansas State Board of Healing Arts
Attn: Complaint Coordinator
235 S. Topeka Boulevard
Topeka, KS 66603-3068
785/296-7413
Fax: 785/368-7103
Web site: http://www.ksbha.org/disciplinary.html
KENTUCKY
Kentucky Board of Physical Therapy
9110 Leesgate Road
Suite 6
Louisville, KY 40222-5159
502/429-7140
Fax: 502/429-7142
E-mail: kybpt@ky.gov
Web site: http://pt.ky.gov/complaints/
LOUISIANA
State of Louisiana
Department of Health and Hospitals
Board of Physical Therapy Examiners
104 Fairlane Drive
Lafayette, LA 70507
337/262-1043
Fax: 337/262-1054
Web site: http://www.laptboard.org/
MAINE
State of Maine
Office of Licensing and Registration
35 State House Station
Augusta, ME 04333-0035
207/624-8660
Fax: 207/624-8637
E-mail: kaidena.l.neumann@maine.gov
Web site: http://www.maine.gov/pfr/professionallicensing/board_complaint.htm
MARYLAND
The Maryland Board of Physical Therapy Examiners
4201 Patterson Avenue
Baltimore, MD 21215-2299
410/764-4752 or 764-4746
Fax: 410/358-1183
Web site: http://dhmh.maryland.gov/bphte/SitePages/complaints.aspx
MASSACHUSETTS
Massachusetts Board of Allied Health Professionals
Division of Professional Licensure
Office of Investigations
239 Causeway Street
Suite 500
Boston, MA 02114
617/727-7406
Fax: 617/727-1994
Web site: www.mass.gov/dpl
MICHIGAN
Michigan Department of Community Health
Bureau of Health Professions
Health Regulatory Division
PO Box 30670
611 West Ottowa Street
Lansing, MI 48909-8170
517/373-9196
Fax: 517/241-2389
E-mail: bhpinfo@michigan.gov
Web site: http://www.michigan.gov/mdch/0,1607,7-132-27417_27647-43590--,00.html
MISSISSIPPI
Mississippi State Board of Physical Therapy
PO Box 55707
Jackson, MS 39296-5707
601/939-5124
Fax: 601/939-5246
E-mail: info@msbpt.state.ms.us
Web site: http://www.msbpt.state.ms.us/msbpt/PhysicalTherapy.nsf/webpages/Complaint_Main-Complaint?OpenDocument
MISSOURI
Advisory Commission for Professional Physical Therapists
3605 Missouri Boulevard
PO Box 4
Jefferson City, MO 65102
573/751-0098
Fax: 573/751-3166
E-mail: healingarts@pr.mo.gov
Web site: http://pr.mo.gov/physicaltherapists.asp
MONTANA
Montana Board of Physical Therapy
Business Standards Division
301 South Park, Room 430
PO Box 200513
Helena, MT 59620-0513
Phone: 406/841-2333
Fax: 406/841-2305
Web site: http://bsd.dli.mt.gov/license/bsd_boards/ptp_board/board_page.asp
NEBRASKA
Nebraska Department of Health and Human Services
DHHS Division of Public Health Investigations
PO Box 95164
Lincoln, NE 68509-5164
402/471-0175
Web site: http://www.hhss.ne.gov/crl/rcs/pt/pt.htm#Complaints
NEVADA
Nevada State Board of Physical Therapy Examiners
810 S. Durango Drive
Suite 109
Las Vegas, NV 89145
702/876-5535
Fax: 702/876-2097
Web site: http://www.ptboard.nv.gov/PT-Complaint.htm
NEW HAMPSHIRE
New Hampshire Office of Licensed Allied Health Professionals
2 Industrial Park Drive
Concord, NH 03301
603/271-8389
Fax: 603/271-6702
Web site: http://www.nh.gov/alliedhealth/consumer.htm
NEW JERSEY
Ms. Susan Gartland
Executive Director
Board of Physical Therapy
124 Halsey Street, 6th Floor
PO Box 45014
Newark, NJ 07101
973/504-6455
Web site: http://www.state.nj.us/lps/ca/medical/pt.htm
NEW MEXICO
New Mexico Regulation and Licensing Department
New Mexico Physical Therapy Board
PO Box 25101
Santa Fe, NM 87504
505/476-4880
Fax: 505/476-4645
Web site: http://www.rld.state.nm.us/boards/File_A_Complaint.aspx
NEW YORK
Office of Professional Discipline
Central Administration
475 Park Avenue South
Second Floor
New York, NY 10016-6901
518/474-3817 ext. 180 or 800/442-8106
Fax: 212/951-6537 or 518/474-1449
E-mail: conduct@mail.nysed.gov
Web site: http://www.op.nysed.gov/ptb.htm
NORTH CAROLINA
Ben F. Massey, Jr., PT, MA
Executive Director
NC Board of Physical Therapy Examiners
18 West Colony Place, Suite 140
Durham, NC 27705
919/490-6393
Fax: 919/490-5106
E-mail: ncptboard@mindspring.com
Web site: www.ncptboard.org
NORTH DAKOTA
North Dakota Board of Physical Therapy
PO Box 69
Grafton, ND 58237
701/352-0125
Fax: 701/352-3093
E-mail: ndptboard@gra.midco.net
Web site: http://www.ndbpt.org/
OHIO
Ohio Occupational Therapy, Physical Therapy and Athletic Trainers Board
77 South High Street
16th Floor
Columbus, OH 43215-6108
614/466-3774
Fax: 614/995-0816
E-mail: board@otptat.state.oh.us
Web site: http://www.otptat.ohio.gov/Consumers/Enforcement.aspx
OKLAHOMA
Oklahoma Board of Medical Licensure and Supervision
Investigations Department
PO Box 18256
Oklahoma City, OK 73154
405/848-6841 Ext. 134 or 120
Fax: 405/848-8240
Web site: http://www.okmedicalboard.org/display.php?content=md_complaint_procedures:md_complaint_procedures
OREGON
Oregon Physical Therapist Licensing Board
800 NE Oregon Street
Suite 407
Portland, OR 97232-2187
971/673-0204
Fax: 971/673-0226
Web site: http://www.ptboard.state.or.us/PTBrd/Complaints.shtml
PENNSYLVANIA
Commonwealth of Pennsylvania
Department of State
Professional Compliance Office
PO Box 2649
2601 North Third Street
Harrisburg, PA 17105-2649
800/822-2113 (PA only/or 717/783-4854 (outside PA)
Fax: 717/705-2882
E-mail: RA-BPOA@state.pa.us
Web site: http://www.dos.state.pa.us/bpoa/cwp/view.asp?a=1104&Q=432617&bpoaNav=|
PUERTO RICO
Puerto Rico Office of Regulation and Certificatione
Call Box 10200
Santurce, PR 00908
Phone: 787/725-8161 x209
Fax: 787/725-7903
Web site: http://www.salud.gov.pr/Pages/default.aspx
RHODE ISLAND
Rhode Island Department of Health
Complaint Unit - Room 205
3 Capitol Hill
Providence, RI 02908-5097
401/222-5200
Fax: 401/222-6548
E-mail: sandrac@doh.state.ri.us
Web site: http://www.health.ri.gov/complaints/index.php
SOUTH CAROLINA
South Carolina Department of Labor, Licensing and Regulation
Office of Investigations and Enforcement
PO Box 11329
Columbia, SC 29211-1329
803/896-4470
Fax: 803/896-4656
Web site: http://www.llr.state.sc.us/POL/PhysicalTherapy/index.asp?file=complaint.htm
SOUTH DAKOTA
South Dakota Board of Medical and Osteopathic Examiners
125 South Main Avenue
Sioux Falls, SD 57104
605/367-7781
Fax: 605/367-7786
Web site: http://www.sdbmoe.gov/index.php?option=com_content&view=article&id=29&Itemid=15
TENNESSEE
Tennessee Department of Health
Office of Investigations
227 French Landing, Suite 201
Heritage Place Metro Center
Nashville, TN 37243
800/852-2187 or 615/532-5135
E-mail: tn.health@state.tn.us
Web site: http://health.state.tn.us/Boards/PT/complaints.htm
TEXAS
The Executive Council of Physical Therapy and Occupational Therapy Examiners
333 Guadalupe, Suite 2510
Austin, TX 78701-3942
512/305-6900
Fax: 512/305-6970 or (512/305-6951
E-mail: info@ecptote.state.tx.us
Web site: http://www.ecptote.state.tx.us/file-a-complaint
UTAH
Utah Division of Occupational and Professional Licensing
160 East 300 South
Salt Lake City, UT 84114-6741
801/530-6628
Fax: 801/530-6511
E-mail: DOPL@utah.gov
Web site: http://www.dopl.utah.gov/licensing/physical_therapy.html
VERMONT
Vermont Secretary of State
Office of Professional Regulation
Attn: Loris Rollins
National Life Building, FL2
Montpelier, VT 05620-3402
802/828-2191
E-mail: lrollins@sec.state.vt.us
Web site: http://vtprofessionals.org/
VIRGIN ISLANDS
Virgin Islands Board of Physical Therapy
1303 Hospital Ground, Suite #10
St. Thomas, VI 00802
340/774-0117
Fax: 340/777-4001
Web site: http://www.fsbpt.org/Boards/VirginIslands/
VIRGINIA
Virginia Department of Health Professions
Perimeter Center
9960 Mayland Drive, Suite 300
Richmond, VA 23233-1463
804/367-4612
Fax: 804/527-4424
E-mail: enfcomplaints@dhp.virginia.gov
Web site: http://www.dhp.state.va.us/Enforcement/complaints.htm
WASHINGTON
Washington State Department of Health
Health Professions Quality Assurance
PO Box 47860
Olympia, WA 98504-7865
360/236-4700
Web site: http://www.doh.wa.gov/hsqa/Complaint.htm
WEST VIRGINIA
West Virginia Board of Physical Therapy
642 Davisson Run Road
Clarksburg, WV 26301
304/627-2251
Fax: 304/627-2253
E-mail: wvbopt@yahoo.com
Web site: http://www.wvbopt.com/page.cfm?section=4
WISCONSIN
State of Wisconsin
Department of Regulation and Licensing
Division of Enforcement
PO Box 8935
Madison, WI 53708-8935
608/266-7482
Fax: 608/266-2264
E-mail: web@drl.state.wi.us
Web site: http://drl.wi.gov/section.asp?linkid=16&locid=0
WYOMING
Nanette M. Brown
Occupational Licensing Administrator
1800 Carey Avenue, 4th Floor
Cheyenne, WY 82002
307/777-3507
Fax: 307/777-3508
E-mail: nbrown1@state.wy.us
Web site: http://plboards.state.wy.us/ptherapy/complaint.asp