A thorough and honest assessment of an organization's readiness should take place before choosing an electronic health record (EHR), says an online resource designed to help health care organizations anticipate, avoid, and address problems that can occur when implementing and using EHRs.
The Guide to Reducing Unintended Consequences of Electronic Health Records, prepared by RAND Corporation for the Agency for Healthcare Research and Quality, aims to provide practical, troubleshooting knowledge and resources to primary EHR users, such as chief information officers, directors of clinical informatics, information technology specialists, and clinicians involved in the implementation of an EHR. However, frontline EHR users, such as health care providers, also may find the guide useful.
Four modules address how to avoid, understand and identify, and remediate unintended consequences of EHRs. Tools and examples are available for both current and future EHR users, in addition to 15 case examples that outline issues encountered and provide solutions and lessons learned.