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  • Highmark Medicare Services Inc Becomes Novitas Solutions Inc

    Physical therapists in Delaware, New Jersey, Pennsylvania, Maryland, and the District of Columbia should be aware of a name change for the Part A and Part B Medicare Administrative Contractor (MAC) for Jurisdiction 12 (J12).

    In January, Diversified Service Options Inc, a wholly owned subsidiary of Blue Cross and Blue Shield of Florida Inc, acquired MAC Highmark Medicare Services (HMS) from its parent company, Highmark Inc. As a result, HMS changed its name to Novitas Solutions Inc.

    Effective March 10, Novitas Solutions will begin to migrate the current HMS Web site to the new Novitas Solutions Web site, www.novitas-solutions.com. Novitas is targeting completing the name change to all active Web page content by March 30. Although main headers throughout the Web site will be changed, some historical documents, such as Medicare reports issued under HMS, will not be changed to reflect the new name.

    For users who have bookmarked pages throughout the HMS Web site, an automatic redirect process will send page requests to the correct new Web page. The company recommends that users update the bookmark after being redirected to the new Web page. 


    • How do I print attestation statement from the website.

      Posted by DENNIS TOBIA, MD on 6/19/2012 10:32 AM

    • Please make the site for enrollment easier for doctors to get new enrollment you require to do it. I am in practice 32 years and now I am experincing the worse happening to the Medicare providres.Very confusing sites and wasting lots of time and money for everyone.

      Posted by Alan J.Ross,M.D. on 7/29/2012 9:33 AM

    • Have you been able to locate the MCB Exception Pre-Approval process to be implemented by Novitas October 1st? Thank you! Carmen

      Posted by carmen vitton on 9/4/2012 4:00 PM

    • I honestly believe The government / Medicare program purposely try and make things complicated for providers in order to try and save money for the government. This whole program has been confusing, complicated and a total joke. They are constantly changing billing software, rules and regulations that no provider can keep up with if they are to provide quality services to the patients. This website is very user unfriendly and frankly the government seems not to care whether of not services are provided to the patients. What a hoax!

      Posted by JOHN BARIUS on 9/18/2012 9:23 PM

    • Response to your letter to me, dated: 10-10-12.You have given incorrect dates involving my complaint. You list: 1-08-2009 & 1-12-2009. Please consider this a request for reconsideration of this dismissal, as the correct dates are: 3-30-2011 & 1-30-2012. Thank You, Rosemary V. Ferguson--184305319A

      Posted by Rosemary Ferguson on 10/15/2012 1:56 PM

    • Is it Novartis intention to run small clinics out of business by withholding payment????? We have over 350 claims pending payment. We have tried for several weeks to get this mess cleared up with no success, extremely long waits on the phone with few or no call backs with information.

      Posted by Jerry Barrett on 11/26/2012 3:04 PM

    • I have spent 3 hours today try to enroll with medicare as a pharmacy provider and I still can't get the right connection. please help phone 956-408-4001

      Posted by Ruiz Pharmacy Rodolfo Ruiz,Rph,. on 4/8/2014 6:04 PM

    • I am seeing novitas solutions on my billing. This best not be highmark being billed for my claims.

      Posted by Lori follweiler on 2/24/2018 7:43 PM

    • April 1, 2019 I am attempting to determine if an enrollee in a Highmark Security Blue Medicare Advantage is liable to pay a 20% copayment when receiving a Lucentis Therapeutic Injection? I understand Highmark Health Insurance company owns Novitas Solutions. Is this not the Wolf guarding the sheep? All the material I have read, Medicare will pay for the drug Lucentis providing it is "incident to" the physicians services and the physician includes the cost in his/her billing, and providing the drug has been approved by the FDA and listed in the US Pharmacopeia which upon my investigation I have determined Lucentis has been approved by the FDA and is so isted in the USP. Your early reply is appreciated. John Kostelac

      Posted by John Kostelac on 4/1/2019 4:29 PM

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