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  • CMS Wants You to Rate Your MAC

    As APTA reported on July 9, physical therapists and other health care providers have a chance to rate their Medicare Administrative Contractors (MACs), and the Centers for Medicare and Medicaid Services (CMS) is still seeking registrants for this opportunity.

    CMS's new provider satisfaction measuring tool, the MAC Satisfaction Indicator (MSI), will ask participants to rate their Medicare administrative contractors (MACs) in areas such as claims processing, Medicare enrollment, education offerings, and responsiveness to inquiries.

    CMS will choose participants at random from registered Medicare fee-for-service providers. APTA encourages members to join the registry and if selected provide feedback-CMS and the MACs will use the results of the MSI to improve their service to all Medicare fee-for-service providers.

    Click here to go directly to the registration form, or visit the Medicare Contractor Satisfaction Indicator webpage for more information.

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