Thursday, September 26, 2013 New CUSP Module Helps Clinicians Engage Patients and Families in the Hospital Setting A new module in the Agency for Healthcare Research and Quality (AHRQ) Comprehensive Unit-based Safety Program (CUSP) can help clinical teams learn how to engage patients and families in their care. Based on a field-tested guide for engaging patients and families, the CUSP Patient and Family Engagement Module includes PowerPoint slides, speaker notes, demonstration videos and tools to improve communication and patient safety in the hospital setting. This module helps clinicians: Explore the roles and characteristics of patient and family advisors Understand the relationship between communication and patient safety Prepare for the patient’s discharge Communicate adverse events to patients and family members Download the CUSP Patient and Family Engagement Module. Learn more about CUSP. Read the AHRQ Guide to Patient and Family Engagement in Hospital Quality and Safety.