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Denials happen. So do successful appeals.

The Centers for Medicare and Medicaid Services has attempted to refine its processes over the years, but denials are still disruptive and potentially time-consuming. It's important for you to understand Medicare's approach to refusing or questioning payment, because that knowledge can help inform and strengthen your appeal should you decide pursue that option.

Questions about denials, audits, and appeals? Contact us at advocacy@apta.org.


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Additional Medicare Denials, Audits, and Appeals Content

CMS Corrects RTM Code Denials Made in Error

Apr 14, 2023 / News

APTA's outreach sparked the change, to be made official in July. Until then, denied claims should be resubmitted.

Noridian Audits Call for Documentation that Could Be Impossible to Provide

Jan 31, 2022 / News

The notices being sent to PTs ask for records more in line with inpatient facilities. Here's what we know — and tips on how to respond.

Understanding Targeted Probe and Educate

Jul 1, 2018 / Column

This CMS program is designed to help providers and suppliers reduce claim denials and appeals. Here's what to know if you're contacted.

CMS MAC Claims Review Process Will Move to More Targeted System

Aug 21, 2017 / News

CMS will move away from its current practice of randomly selecting claims for audit in favor of a more targeted approach that it hopes will streamline the process and result in fewer appeals.