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  • CMS Announces Addition of Patient Opinions to Home Health Compare Website

    The US Centers for Medicare and Medicaid Services (CMS) has added patient perspectives to yet another of its star rating systems—this time, for home health agencies.

    The newly added ratings summarize patient responses to how often the home health team gave care "in a professional way"; how well the team communicated with patients; whether the team discussed medicines, pain, and home safety with patients; how patients rate "the overall care" from the agency; and whether patients would recommend the agency to friends and family. According to CMS, about 6,000 of the 11,000 agencies listed on the Home Health Compare site now include patient care experience ratings.

    According to a CMS news release, the home health addition continues a Department of Health and Human Services effort "to build a health care system that delivers better care, spends health care dollars wisely, and results in healthier people." In addition to the home health site, CMS offers consumer-focused comparison information for nursing homes, physicians, dialysis facilities, and hospitals.


    • I'm happy to hear about the new changes for home health care agencies. My grandparents are in a nursing home, so hearing that CMS is more consumer focused makes me trust them a little more. I also like that they changed how the individual patients can rate them. If my grandparents have something to say, I want them to be able to say it. Thanks for this post.

      Posted by Annie Frances on 5/6/2016 10:07 AM

    • This is going to be a useful new site. I am going to have to look it up so that I can help out my grandma in choosing someone with higher ratings. I am so glad they have finally come up with something like this. I have always cared a lot about peoples reviews and results they have received from health care institutions.

      Posted by siaosi on 5/25/2016 10:16 AM

    • I agree that this was much needed! Working in the home health field, I can tell you that it wasn't always easy to spot an unreliable caregiver unless we were notified! K. Thiessen, BS www.homehealthgear.com

      Posted by Kristine Thiessen on 9/13/2016 3:43 PM

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