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About APTA

Do you want to contribute to an organization dedicated to improving societal health? Would you like to collaborate with colleagues who are passionate about making a difference? Are you excited to work in a new state-of-the-art building designed to encourage movement, participation, and employee health?

Then you want to work for the American Physical Therapy Association!

APTA is the trusted leader for the physical therapy profession, representing 100,000 physical therapists, physical therapist assistants, and physical therapy students. Our team supports the association's mission to build a community that advances the profession of physical therapy to improve the health of society.

Position Summary

This position's primary role is to oversee APTA's volunteer management portal, APTA Engage, which uses the HigherLogic platform.

You will post and maintain volunteer opportunities with the goal of increasing member participation. You also will facilitate annual volunteer management for APTA's appointed groups.

You will serve as the primary point of contact for APTA's ambassador program, which connects APTA's chapters and sections with staff subject matter experts, members of APTA's Board of Directors, and/or other leaders based on specific needs.

Additional duties include helping to support APTA’s chapters and sections within the association’s federated model.

Essential Functions

This position:

  • Provides support for implementation of activities in the Member Engagement department.
  • Assists department colleagues with carrying out efforts to meet objectives on organizational priorities with a focus on departmental contributions to membership strategy for the Association.
  • Supports operational needs for appointed and member volunteer groups and APTA leadership.
  • Provides support with data entry as appropriate including compliance documents.
  • Seeks out and supports and opportunities for continuous quality improvement in department activities.
  • Is an effective champion of the Association vision, mission, and brand.
  • Implements volunteer management strategy for the Association, in consultation with the Director, and manages APTA Engage, APTA's volunteer website.
  • Provides administrative support for the implementation of work plans related to respective activities of the Member Engagement department which align with organizational priorities and the Association’s membership strategy
  • Prepares required departmental compliance forms as outlined below including, when applicable and appropriate, entering accurate information for timely submission of all required forms
  • Provides support of the department operations, including opportunities to advance and gain efficiencies.
  • Supports the Member Experience team in the implementation of the Association’s programs, priorities, and projects in partnership with department director and staff colleagues
  • Prepares in consultation with the Director, department level data which supports and aligns with the APTA data strategy

Staff Expectations

  • Upholds and fosters team values.
  • Complies with all APTA policies and procedures.
  • Performs other duties as assigned to foster achievement of association priorities.


  • High School diploma required
  • Bachelor's degree preferred
  • 4+ years' experience in providing support in a business setting
  • Experience with Higher Logic a plus
  • Excellent communications skills – written and verbal
  • Highly organized

Employee Benefits

APTA's outstanding benefits include generous annual vacation and sick leave, federal paid holidays, retirement contributions, and commuting subsidies for employees who choose public transit and active transportation.

APTA's headquarters are located across the street from the new Potomac Yard Metrorail station set to open in October 2022, with immediate access to the DMV's bike trail system. Opened in 2021, APTA Centennial Center's amenities include a fitness center, bike share, and health and wellness classes—all free to APTA employees. A WiFi-connected rooftop terrace offers views of the Potomac River and Washington, D.C. skyline, offering a great alternate work location or place to take a break.

Most staff positions are eligible for APTA's flexible work arrangement schedule. New hires must be employed three full consecutive months before being eligible to apply for a flexible work arrangement.

How to Apply

Please send resume and cover letter with salary requirements to:

Principals only: no agencies; no phone calls, please. Candidates selected to participate in an interview will be contacted by Human Resources.

Equal Opportunity Employer: The American Physical Therapy Association is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

APTA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit

APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff community.

Position is located in Alexandria, VA.