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Principal Functions

This position:

  • Performs data integration
  • Develops and manages dashboards and data analysis
  • Provides support in CRM/Association Management System and related databases
  • Implements work plans related to respective activities of the Information Technology department which align with organizational priorities and the Association's operations strategy and systems and data
  • Prepares and completes required departmental compliance forms as outlined below including ensuringrequired information is accurate for timely submission of all required forms
  • Contributes to and implements recommendations on advancing operations within the department to gainefficiencies, and grow revenue, if applicable
  • Contributes to quality assurance and continuous quality/ performance improvement in department activities,including supporting department director, and unit leader in annual assessments of respective budget activities described above
  • Supports the Knowledge and Technology team in the implementation of the Association’s programs, priorities, and projects in partnership with supervisor and staff colleagues
  • Prepares in consultation with the Director, department level data which supports and aligns with the APTA data strategy
  • Supports unit efforts with a focus on departmental contributions to operations strategy and systems and data strategy for the Association.

  • Participates and support efforts for appointed and member volunteer groups and APTA leadership.

  • Supports preparation of compliance requirements and documents and seeks out opportunities for continuous quality improvement in department activities.

  • Be an effective champion of the Association vision, mission and brand.


  • Bachelor's in IT or, 3-5 years' related experience, required
  • Association IT background, preferred
  • 5+ years' experience in support and troubleshooting of CRM system/Association Management System, preferably Microsoft Dynamics 365
  • Experience using Transact SQL or Fetch XML or similar products
  • Experience: 
    • with tools for data cleansing and moving data between environments; 
    • using tools to support automation of business processes with the MS Dataverse and Power Automate, a plus with SQL Server Reporting Services; 
    • with Data analytic tools (e.g. Microsoft Power B1 Tableau); With data repository support, preferred
  • Experience in interviewing business users, collecting, and interpreting requirements, and explaining the solution details to the business audience
  • Critical thinking skills

How to Apply

Please send resume and cover letter with salary requirements to:

Equal Opportunty Employer
Principals Only, No phone calls please.