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About APTA

Do you want to contribute to an organization dedicated to improving societal health? Would you like to collaborate with colleagues who are passionate about making a difference? Are you excited to work in a new state-of-the-art building designed to encourage movement, participation, and employee health?

Then you want to work for the American Physical Therapy Association!

APTA is the trusted leader for the physical therapy profession, representing 100,000 physical therapists, physical therapist assistants, and physical therapy students. Our team supports the association's mission to build a community that advances the profession of physical therapy to improve the health of society.

Position Summary

This position will oversee APTA's social media management and strategy across APTA and ChoosePT accounts. This position also will support various digital media strategies, including podcasts, livestream events, and video. This position coordinates photo shoots and helps develop graphics for social media. We seek someone with demonstrated social media and other digital communications experience.

As a member of the Member Experience team, you will implement efforts to support organizational priorities and activities within the Brand Strategy and Communications department. You will support unit efforts with a focus on departmental contributions to systems and data strategy, membership strategy, scientific strategy, education and certification strategy, and business strategy for the Association. You will participate and support efforts for appointed and member volunteer groups and APTA leadership. You will support preparation of compliance requirements and documents and seeks out opportunities for continuous quality improvement in department activities. You will be an effective champion of the Association vision, mission, and brand.

Essential Functions

  • Planning and developing social media campaigns.
  • Develop content or manage development by content developers
  • Posting content across social media accounts.
  • Engaging with customers on different channels.
  • Analyzing running campaigns.
  • Being on top of the latest social media trends.
  • Monitor and analyze customer expectations according to past social media activity
  • Develop social media campaigns.
  • Define KPIs and KRAs for social media campaigns
  • Update social media content across all channels
  • Use social media marketing tools such as Buffer and Hootsuite
  • Monitor SEO and web traffic metrics
  • Keep abreast of social media trends
  • Communicate effectively to all stakeholders including senior management and content developers
  • Regularly review email analytics to ensure delivery, look for engagement trends and anomalies, and share this feedback with appropriate stakeholders.
  • Implement work plans related to respective activities of the Brand Strategy and Communications department which align with organizational priorities and the Association’s systems and data strategy, membership strategy, scientific strategy, education and certification strategy, and business strategy.
  • Prepare and complete required departmental compliance forms as outlined below including ensuring required information is accurate for timely submission of all required form.
  • Contribute to and implement recommendations on advancing operations within the department to gain efficiencies, and grow revenue, if applicable.
  • Contribute to quality assurance and continuous quality/performance improvement in department activities, including supporting department director, and unit leader in annual assessments of respective budget activities.
  • Support the Member Experience team in the implementation of the Association’s programs, priorities, and projects in partnership with department director and staff colleague.
  • Prepare in consultation with the manager, department level data which supports and aligns with the APTA data strategy.

Staff Expectations

  • Upholds and fosters team values.
  • Complies with all APTA policies and procedures.
  • Performs other duties as assigned to foster achievement of association priorities.


  • Bachelor's Degree, required, or equivalent experience
  • Three to five years of social media management experience
  • Ability to plan, implement, track, and analyze social media marketing initiatives across platforms
  • Curate, create, and collaborate on the development of content for podcasts, perspectives, emails, and live broadcasts
  • Lead photography curation in line with organizational brand
  • Working knowledge of best practices for social media platforms such as Facebook, Twitter, Instagram, LinkedIn, Pinterest, etc.
  • Eye for detail
  • Ability to manage multiple projects
  • Writing and editing experience preferred
  • Experience communicating effectively verbally and in writing
  • Experience producing reports/charts/graphs and analyzing data

Travel Requirements

  • 0 - 10% - local, national

Employee Benefits

APTA's outstanding benefits include generous annual vacation and sick leave, federal paid holidays, retirement contributions, and commuting subsidies for employees who choose public transit and active transportation.

APTA's headquarters are located across the street from the new Potomac Yard Metrorail station set to open in October 2022, with immediate access to the DMV's bike trail system. Opened in 2021, APTA Centennial Center's amenities include a fitness center, bike share, and health and wellness classes—all free to APTA employees. A WiFi-connected rooftop terrace offers views of the Potomac River and Washington, D.C. skyline, offering a great alternate work location or place to take a break.

Most staff positions are eligible for APTA's flexible work arrangement schedule. New hires must be employed three full consecutive months before being eligible to apply for a flexible work arrangement.

How to Apply

Please send resume and cover letter with salary requirements to:

Principals only: no agencies; no phone calls, please. Candidates selected to participate in an interview will be contacted by Human Resources.

Equal Opportunity Employer: The American Physical Therapy Association is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

APTA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit

APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff community.

Position is located in Alexandria, VA.