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A chance conversation with an old friend opened one PT's eyes to how easily patient trust can be lost.
It was around 2008, about seven years into my career as a physical therapist. The first six years of my career had been spent mainly in hospital settings — neuro rehab, acute care, and some outpatient work — but recently I had made a change. I'd left the hospital for outpatient orthopedics, landing at a high-volume corporate physical therapy practice in New York City. It was a big adjustment.
Date: December 1, 2025
Contact: aptamag@apta.org
Content Type: Column
James Gallegro, PT, DPTSc, MSPT
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