Monday, March 09, 2020 Advisory: PTs, Telehealth, and the Coronavirus Wondering whether you can provide PT services via telehealth during the COVID-19 outbreak? As the coronavirus continues to spread globally, members are asking about the possibility of reducing infection risk by conducting PT services through telehealth. There are important factors to consider, particularly related to telehealth services to Medicare and Medicaid beneficiaries. Remember: Physical therapists are not statutorily authorized Medicare providers of telehealth, and physical therapy services delivered via telehealth are not payable under the physician fee schedule. Before you consider furnishing telehealth services to Medicare beneficiaries and collecting out of pocket payment, contact your Medicare Administrative Contractor or CMS regional office to ask for an opinion. As for commercial insurers, check with individual payers to verify what is and is not permitted. Be sure to confirm with each payer whether the originating site can be a private home or office, if services must be real-time or can be asynchronous, and any other limitations to your use of telehealth.