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A woman and man looking at a laptop Scott McAfee, PT, DPT, (right) says practices need real-time self-scheduling and digital intake to stay competitive.

As digital technology continues to reshape all areas of health care, the expectations from patients surrounding physical therapist services are rapidly evolving. More and more, today's patients prioritize convenience, expecting seamless access to therapy tools via mobile devices. And they also demand greater transparency about their treatment plans and progress.

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