Skip to main content

The gut reaction for many therapists who read that title is "Of course, I give high-quality care." For some, it may bring about uncomfortable questions or shame. Let me be clear, that is far from the intent of this article.

Physical therapy is a powerful method to help people live healthier and more fulfilled lives, and our profession is filled with people providing excellent care. With that said, I hope to foster frequent critical thinking around the question of knowing when you’re providing high-quality care.

Measuring quality of care can be challenging. Practices and insurance companies have attempted to quantify quality through specific measures including cancellation rates, online reviews, self-discharge rates, referrals, outcome measures, and satisfaction scores.

Unfortunately, these measures bring their share of issues. Some variables are outside of our control.

Log in or create a free account to keep reading.


Join APTA to get unlimited access to content.


You Might Also Like...

Roundup

The Latest Patient Care Resources for APTA Members

Feb 13, 2025

Resources to help guide your patient care are free to members and easy to find at apta.org. Here’s what was new in 2024.

News

APTA-Backed Legislation on Falls Screening Returns to Congress

Feb 10, 2025

The bipartisan House bill would explicitly refer to PT falls-related services in Medicare's "welcome" visit and annual wellness checks.

Open Access

Credentialed Clinical Trainers

Feb 7, 2025

Below is a list of credentialed clinical trainers who are available to teach the Credentialed Clinical Instructor Program. Trainers with "(1,2)" behind