Skip to main content

The gut reaction for many therapists who read that title is "Of course, I give high-quality care." For some, it may bring about uncomfortable questions or shame. Let me be clear, that is far from the intent of this article.

Physical therapy is a powerful method to help people live healthier and more fulfilled lives, and our profession is filled with people providing excellent care. With that said, I hope to foster frequent critical thinking around the question of knowing when you’re providing high-quality care.

Measuring quality of care can be challenging. Practices and insurance companies have attempted to quantify quality through specific measures including cancellation rates, online reviews, self-discharge rates, referrals, outcome measures, and satisfaction scores.

Unfortunately, these measures bring their share of issues. Some variables are outside of our control.

Log in or create a free account to keep reading.


Join APTA to get unlimited access to content.


You Might Also Like...

Article

Advancing the Role of PTs in Falls Prevention Together: From Congress to Clinics

Sep 15, 2025

Through advancing evidence-based care, community education about the importance of prevention, and coordinated advocacy around federal legislation, PTs,

News

The Clock Is Ticking for Congress to Extend Medicare Telehealth Waivers

Sep 9, 2025

Congress must act by Sept. 30 to extend current telehealth access for PTs, PTAs, and other therapy providers.

News

Congress Investigating TRICARE Issues Amid Provider and Patient Disruptions

Sep 5, 2025

Congress is beginning to formally investigate ongoing issues with the TRICARE system that have affected health care providers and military families who