Note: This article was updated in May 2026 to link to the FAQ that Cigna created for APTA.
Effective Oct. 1, Cigna Healthcare implemented a new site-of-care review process for outpatient hospital physical therapy and occupational therapy services.
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Cigna Implements Outpatient Hospital Physical Therapy Site-of-Care Review
New medical necessity process began Oct. 1.
Date: Tuesday, October 14, 2025
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Date: October 14, 2025
Contact: news@apta.org
Content Type: Article
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