In what is being described as the largest-ever cyberattack on the U.S. health care system, a major operator of multiple services critical to payer authorization, coverage, prescriptions, and provider payment has been effectively shut down since Feb. 21. Change Healthcare, the UnitedHealth Group subsidiary that suffered the ransomware attack, hasn't yet announced when it would return to full functionality, but its parent company is offering some workarounds in the meantime and has given APTA resources for members to use to request assistance and process claims.
By using this site, you are consenting to our use of cookies. To find out more visit our privacy policy.
Massive Cyberattack: UnitedHealth Group Offers Workarounds, HHS Weighs In
The Feb. 21 hack has created ongoing patient access problems, shut down claims processes, and prevented payment.
Date: Wednesday, March 6, 2024
Share This
You Might Also Like...
Review
Study Finds Physical Therapy Could Contribute to Reversal of Prediabetes RiskNov 13, 2025
In this review: Factors related to reversal of prediabetes in patients from a cardiovascular risk program during 2019- 2023 (BMC Research, open access).
News
What I Learned About Advocacy as APTA’s Harker Intern in 2025Nov 13, 2025
In the summer of 2023, I had the pleasure of serving as an usher at the APTA House of Delegates. One of the most fascinating parts of the experience was
News
Survey Findings Drive New APTA Advocacy Resources on Administrative BurdenNov 12, 2025
The physical therapy profession has a new tool in the fight to reduce administrative burden. APTA's report, "The Impact of Administrative Burden on Physical