In what is being described as the largest-ever cyberattack on the U.S. health care system, a major operator of multiple services critical to payer authorization, coverage, prescriptions, and provider payment has been effectively shut down since Feb. 21. Change Healthcare, the UnitedHealth Group subsidiary that suffered the ransomware attack, hasn't yet announced when it would return to full functionality, but its parent company is offering some workarounds in the meantime and has given APTA resources for members to use to request assistance and process claims.
By using this site, you are consenting to our use of cookies. To find out more visit our privacy policy.
Massive Cyberattack: UnitedHealth Group Offers Workarounds, HHS Weighs In
The Feb. 21 hack has created ongoing patient access problems, shut down claims processes, and prevented payment.
You Might Also Like...
Article
APTA Advocacy Drives Bipartisan Action on Postpartum Pelvic Health LegislationMay 12, 2026
APTA advocacy is driving renewed congressional attention to postpartum pelvic health physical therapy as lawmakers now in both chambers of Congress introduce
Article
More Than 3,500 Board-Certified Physical Therapists Honored at APTA CSM 2026May 11, 2026
APTA's ceremony highlighted newly certified and recertified specialists and the growing impact of board certification across the profession.
Article
Payment Advocacy Takes Center Stage During APTA Capitol Hill DayMay 5, 2026
APTA members gather in front of the U.S. Capitol during APTA Capitol Hill Day. More than 250 APTA members came to Washington, D.C., with a shared message