Skip to main content

In what is being described as the largest-ever cyberattack on the U.S. health care system, a major operator of multiple services critical to payer authorization, coverage, prescriptions, and provider payment has been effectively shut down since Feb. 21. Change Healthcare, the UnitedHealth Group subsidiary that suffered the ransomware attack, hasn't yet announced when it would return to full functionality, but its parent company is offering some workarounds in the meantime and has given APTA resources for members to use to request assistance and process claims.

Log in or create a free account to keep reading.


Join APTA to get unlimited access to content.


You Might Also Like...

Article

APTA Champions Return of Bill to Expand Access to Pelvic Health Physical Therapy

Jun 24, 2025

APTA and APTA Pelvic Health are advocating to improve access to vital postpartum care, including pelvic floor physical therapy. This persistence is paying

Article

APTA Advocacy Leads to Direct Access for Millions Covered by Aetna

Jun 17, 2025

The Big Picture of Aetna’s Policy Change In response to ongoing advocacy efforts by APTA, Aetna has updated its physical therapy policy to provide unrestricted

Article

APTA to CMS: It’s Time to Reduce Admin Burden and Simplify the Delivery of Care

Jun 16, 2025

The association has taken the lead on advocating for regulatory reforms and deregulation to improve the delivery of physical therapy.