Many national insurers have contracted with repricing companies that undervalue out-of-network physical therapist services, leading to underpayments for providers. To navigate these situations, providers can collect full payment upfront and issue superbills for patients to seek reimbursement. If a discounted rate was previously accepted, providers should contact the health plan to reverse the claims or negotiate better rates while keeping documentation. Accepting such reduced rates also may impact future claims, so providers should encourage patients to raise concerns with their employers and consider reporting underpayments to state insurance authorities.
By using this site, you are consenting to our use of cookies. To find out more visit our privacy policy.
APTA Practice Advisory: Commercial Insurance Out-of-Network Repricing Alert
Date: Thursday, July 31, 2025
Share This
You Might Also Like...
Article
What 2 DPT Students Learned at the Special Olympics USA Games
At the 2026 Special Olympics USA Games, held June 20-26 in Minneapolis, both students and experienced clinicians alike volunteered in roles that reinforced
Article
Physical Therapy in the News: September 2026
"Physical Therapy in the News" is a monthly series that highlights recent media coverage of the profession and APTA members.
Article
Advocacy by Physical Therapy Students Generates 14,500-plus Letters to Congress
Thousands of PT and PTA students participated in APTA Flash Action Strategy, Sept. 23-24, by sending letters to Congress, posting on social media, and