Conflict arises when the past colors the present.

Physical therapists (PTs) must regard each patient with equal respect. Personal biases can make that difficult, however—with potential consequences for the patient, the PT, and the PT's employer. Consider the following scenario.

A Matter of Wrong And Rights

Terri is a PT who loves working with children. Accordingly, her career focus has been pediatric physical therapy—full-time before her own children were born, at a school for kids with special needs, then part-time for many years at Rosewood Physical Therapy, where she still works.