Event Locations

Programming and activities will occur at three locations: Boston Convention and Exhibition Center (415 Summer St., Boston, MA 02210), Westin Boston Seaport (425 Summer St., Boston, MA 02210), Omni Boston Hotel at Seaport (450 Summer St., Boston, MA 02210).

Schedules

Educational sessions begin and end at the same time each day, Thursday through Saturday, with one to two hours between sessions to provide ample time for attendees to get to their next session.

Preconference courses are Tuesday, Feb. 13, and Wednesday, Feb. 14, between 8 a.m. and 5 p.m. Additional registration is required for preconference courses.

Educational sessions are Thursday, Feb. 15, through Saturday, Feb. 17, at the following times:

• 8-10 a.m.
• 11 a.m.-1 p.m.
• 3-5 p.m.

The exhibit hall is open Thursday, Feb. 15, through Saturday, Feb. 17, between 9:30 a.m. and 4 p.m. (closes at 3 p.m. on Saturday).

Note: Children are not allowed in the exhibit hall as a safety precaution.

Accessibility

Hotel Reservations for Accessible Rooms

The headquarters hotels are the Westin Boston Seaport and the Omni Boston Hotel. To request an accessible room, or to make any other special requests for your stay, please contact an MCI representative as soon as possible:

• Online: Visit APTA CSM Housing and Travel with your reservation ID to modify your reservation and to make ADA requests 24 hours a day.
• Phone: Call APTA's Housing Center at 703-239-4822. If outside the USA/Canada: 888-243-6390. The APTA Housing Center is open Monday through Friday, 8 a.m. to 5 p.m. ET.

Overflow housing will be made available as needed.

Accessibility in Program Rooms

Wheelchair accessible space will be available in all education sessions rooms in the Boston Convention and Exhibition Center, Westin Boston Seaport, and Omni Boston Hotel at Seaport.

Accessibility at Westin Boston Seaport

Entrances and Exits: The Westin Boston Seaport main entrance is accessible for all patrons.

Parking Lots: Accessible valet and self-parking are available at the Westin Boston Seaport and rates include in/out privileges. Daily self- and overnight parking for guests is $44, plus taxes, and valet parking for overnight guests is $54 daily, plus taxes. For the self-park garage, please note the entrance has a 6-foot-8-inch height clearance. Any vehicles over this height will need to be valeted at the front driveway.

Accessibility at the Omni Boston Hotel at Seaport

Entrances and Exits: The Omni Boston Hotel at Seaport main entrance is accessible for all patrons.

Parking Lots: Accessible valet and self-parking are available at the Omni Boston Hotel at Seaport and rates include in/out privileges. For hotel guests, overnight self-parking is $47, plus taxes and overnight valet parking is $57, plus taxes. For those parking only during the day, daily self-parking is $32, plus taxes and valet parking is $47, plus taxes.

Accessibility at the Boston Convention and Exhibition Center

Entrances and Exits: The Boston Convention and Exhibition Center is entirely accessible and designed according to ADA requirements.

Parking Lots: Self-parking is available at the Boston Convention and Exhibition Center for $25 per vehicle and $50 for oversized vehicles. To self-park, from Summer Street turn onto East Side Drive and continue straight along the side of the building. At the end of the building, make a right and go down the ramp. At the bottom of the ramp, turn left and you will see the entrance to the south parking lot in front of you. A shuttle is available to pick up guests and will drop off guests at the front of the convention center. The shuttles are ADA accessible. Please note: Parking is limited at the convention center and is available on a first-come, first-served basis. If the south lot is full, attendees may be directed to an off-site parking lot.

Disability Parking

Disabled people license plates and placards from any state will be honored in Massachusetts, provided the placard/plate is valid. If you need a disability parking placard, please apply in advance through your state's DMV office.

Taxicabs

The Americans with Disabilities Act requires all ground transportation companies provide accessible vehicles. It is recommended that individuals requiring this service make arrangements in advance with their chosen service provider. To order an accessible taxi, the following cab companies provide handicap and wheelchair accessible vehicles. Arrangements and payments for such transportation are the responsibility of the attendee.

• Boston Cab has accessible wheelchair cabs. Call 617-536-5010.
• Metro Cab offers handicapped accessible vehicle transportation, including wheelchair accessible vans. Call 617-782-5500.
• Top Cab and City Cab offer wheelchair accessible vans equipped with ramps. Call 617-536-5100.

Rideshares

Two of the largest rideshare providers offer wheelchair accessible vehicles in Boston. The rides cost the same as each company's basic fare and can be requested on demand as an option in the app for each company.

• Uber WAV.
• Lyft Access.

More information about accessibility in Boston is located at Meet Boston.

Mobility Constraints

Due to the size of the Boston Convention and Exhibition Center, Westin Boston Seaport, and Omni Boston Hotel, the distance between sessions can be considerable. If you are a regular wheelchair user, you should bring your chair. For those attendees who do not bring their own wheelchair or have mobility needs that may require assistance, please make arrangements prior to arriving on-site, as the convention center only has a limited number of wheelchairs available through the first aid station (for more information contact the BCEC Public Safety department at 617-954-2222). If you require assistance, consider making arrangements to rent an electronic scooter.

To order a mobility device, call Cloud of Goods toll-free at 407-545-3103 or by email. Make your reservation early to ensure availability. All arrangements are the attendees' responsibility. Cloud of Goods can deliver to the convention center or your hotel 24 hours in advance (not the day of arrival).

• Light Duty Mobility Scooter Rental: $155* when rented for five days.
• Heavy Duty Mobility Scooter Rental: $165* when rented for five days.

  *Prices are subject to change.

Mobility devices also can be rented from the following companies:

• Scootaround.
• Boston Medical Supply.
• Boston Orthopedic Respiratory Wheelchair Express.

First-Aid Services (Located in Wellness Room)

A wellness station with first aid will be in the Boston Convention and Exhibition Center in Room 103 on the first floor outside the lobby.

Lactation Rooms

Lactation rooms are available in the Boston Convention and Exhibition Center in Room 154 (Level 1) and Room 251 (Level 2), and Mamava Pod. Please check out a key to access these rooms from the Info Desk in the main lobby. Additional lactation rooms may be available in the Westin Boston Seaport and Omni Boston Hotel at Seaport.

Tranquility Room 

The tranquility room is a quiet place to unwind in the midst of an energized and action-packed meeting environment, offering attendees a much-needed respite and recharge. It will be in the convention center in Room 152.

Water Stations 

Help reduce waste by bringing personal water bottles and using the water stations available throughout the convention center, the Westin, and the Omni.

Complimentary Hotel Shuttle Service

Complimentary shuttle service will be provided at select official APTA CSM hotels to and from the Boston Exhibition and Convention Center, Wednesday, Feb. 14 through Saturday, Feb. 17. Check out the full shuttle schedule in our APTA CSM transportation flyer. 

ADA accessible transportation is available during regularly scheduled shuttle hours and must be requested at least 20 minutes in advance.

Shipping Options for Mother's Milk*

• FedEx ships with 48 hours' notice; boxes provided: 888-817-9993.
• Milkstork ships boxes directly to the convention center.

Seat/Stroller Rentals*

• Baby's Away — Baby Supply Rentals or call 800-571-0077.

Note: Children are not allowed in the exhibit hall as a safety precaution.

Childcare and Babysitter Services*

• Nanny Poppins Agency or call 617-697-0052.
• Boston Baby Nurse and Nanny or call 781-444-4036.

Local Pharmacies

• CVS: 91 Seaport Blvd.: 0.5 miles or 12-minute walking distance from the convention center (857-350-4646). Open daily 7 a.m.-11 p.m.

Medical Services

Medical services/disaster/first aid:

• Boston Medical Center: One Boston Medical Center Place, 617-638-8000.

Local hospitals (distances calculated from convention center):

• Tufts Medical Center: 800 Washington St. — 1 miles driving distance; open 24 hours; 617-636-5000.
• Beth Israel Deaconess Medical Center: 330 Brookline Ave. — 6.7 miles driving distance; 617-667-7000.
• Brigham and Women's Hospital: 75 Francis St. — 4.4 miles driving distance; 617-732-5500.

*APTA disclaimer: APTA does not endorse, makes no representations or warranties for, and disclaims all liability regarding the listed services. APTA recommends that you conduct your own due diligence to ensure that you are comfortable with a service provider.

Additional Questions

For help with ADA needs or any additional questions, contact APTA conferences.