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Our tips include the top 10 payer complaints about documentation (reasons for denials) and tips for improving documenation efficiency, plus terms to avoid and more.

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CMS Updates Guidance to Reflect Current Plan of Care Signature Exception

Dec 3, 2025

A recent U.S. Centers for Medicare & Medicaid Services’ MLN Matters update provided guidance on a range of topics, including the plan of care signature

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APTA Advocacy Win: Anthem Changes Payment Policy to Document Total Time per Code

Sep 24, 2025

After advocacy efforts from APTA staff and members, Anthem has changed its reimbursement policy so that PTs are no longer required to document start and

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APTA Advocates Against Anthem's Policy for Reporting Timed Units

Jul 9, 2025

APTA urges the insurer to revise the policy and has created a template letter for members to add their voices to the advocacy effort.