As of Jan. 1, 2021, CMS permanently allows PTs in private practice and facility-based settings to render virtual check-ins (HCPCS code G2251) under Medicare.

A virtual check-in is described as brief communication technology-based services, and the HCPCS code for the service, G2251, is meant to account for the resources involved when you directly furnish the virtual check-in.

The code allows audio-only real-time telephone interactions in addition to synchronous, two-way audio interactions that are enhanced with video or other kinds of data transmission. It requires direct interaction between you and the patient. CMS expects this service to be initiated by the patient.